By now you’ve probably heard of Starbucks shutting down all US stores for 3 hours on February 26th to train their 135,000 barista’s on the fundamentals for making a cup of coffee as well as connecting with the customer.
After I got over the initial withdrawal symptoms of not having Starbucks, I realized there were a […]

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Research across many world-class organizations has shown that implementation of these best practices will enable a company to achieve its goals for a succession management program.
Leadership development
• Create specific, individual development plans for each employee. The development should be simple for the employee to follow, and easy for human resources to monitor.
• Offer a combination of approaches […]

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One of the most talked about aspects shaping human capital strategies is the impact of the pending retirement of the baby boomer population. Currently holding senior level positions of leadership in many organizations, the boomers departure from the workforce will cause a gap in the management ranks for many companies. In their […]

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